Gratia Cantantes: Finding Gratitude and Balance in Life
IntroductionIn today's fast-paced world, it can be easy to get caught up in the hustle and bustle of everyday life. We often find ourselves constantly striving for more – more money, more success, more possessions. But what if the key to true happiness and fulfillment lies in something much simpler? What if the secret to a truly abundant life is gratitude? In this blog post, we will be exploring the concept of gratitude and its profound impact on our lives. We will be delving into the insights shared by Gabriel Gherasim, author of the book "Gratia Cantantes," as he discusses the power of gratitude and its ability to transform both our internal and external realities. So sit back, relax, and prepare to embark on a journey of self-discovery and appreciation. Discovering the Power of GratitudeGabriel Gherasim, a program manager for disabilities in New York City, has spent years working with individuals with disabilities. Through his experiences, he has come to understand the immense power of gratitude in transforming lives. In his book "Gratia Cantantes," Gabriel explores the concept of gratitude and its ability to bring about positive change in our lives. Gratia Cantantes, which translates to "singing thankfulness before," encourages us to cultivate a mindset of gratitude in our daily lives. It invites us to shift our focus from seeking occasions to be afraid, angry, or dissatisfied to seeking occasions to be grateful. By doing so, we not only change our perspective but also create a ripple effect of positivity in our lives and the lives of those around us. The Balance Between Having and BeingOne of the key teachings in "Gratia Cantantes" is the importance of finding a balance between our "having" values and our "being" values. Our "having" values are associated with material possessions and external achievements, while our "being" values are related to our spirituality, thoughts, and emotions. Gabriel emphasizes the need to prioritize both sets of values and find harmony between them. While it is essential to pursue our material goals, we must also pay attention to our internal well-being. By nurturing our spirituality, thoughts, and emotions, we create a solid foundation for a fulfilling and meaningful life. The Power of ForgivenessAnother powerful concept discussed in "Gratia Cantantes" is the power of forgiveness. Gabriel highlights the transformative nature of forgiveness and its ability to set us free from anger, resentment, and hurt. When we forgive, we let go of negative emotions and create space for healing and growth. Forgiveness is not about condoning or forgetting the wrongs done to us, but rather freeing ourselves from the burden of carrying those negative emotions. It is an act of kindness towards ourselves, allowing us to move forward with peace and positivity. Living in the Present MomentGratia Cantantes encourages us to embrace the present moment and find joy in the simple pleasures of life. It reminds us that the past is history, and the future is uncertain, so the only moment we truly have is the present. By fully immersing ourselves in the present moment, we can experience a sense of gratitude and contentment that transcends external circumstances. Living in the present moment also allows us to cultivate a mindful approach to life. By being fully present and aware of our thoughts, emotions, and actions, we can make conscious choices that align with our values and bring us closer to a state of well-being. Cultivating a Daily Practice of GratitudeGratia Cantantes encourages us to incorporate a daily practice of gratitude into our lives. This practice can take many forms, from journaling about the things we are grateful for to expressing appreciation to those around us. By consciously focusing on the positive aspects of our lives, we can shift our mindset and attract more positivity into our lives. Gabriel emphasizes the importance of consistency in this practice. Just as athletes and artists need to practice consistently to excel in their fields, we need to consistently practice gratitude to reap its benefits fully. By making gratitude a part of our daily routine, we can cultivate a deep sense of appreciation and joy that permeates every aspect of our lives. ConclusionIn a world that often emphasizes material possessions and external achievements, Gratia Cantantes offers a refreshing perspective. It reminds us of the power of gratitude and its ability to bring about profound transformation in our lives. By finding a balance between our "having" and "being" values, practicing forgiveness, and living in the present moment, we can experience a deeper sense of fulfillment and joy. So, as you go about your daily life, take a moment to reflect on the power of gratitude. Embrace the practice of Gratia Cantantes and watch as it brings about positive change in your life and the lives of those around you. Remember, gratitude is not just a fleeting emotion – it is a way of life. Made with VideoToBlog
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Live Your Life: Embracing Love, Gratitude, and Overcoming Fear
The Power of Love and Positive ThinkingWelcome back to the ihealthChannel and ihealthradio, where we explore new topics and invite inspiring guests to share their wisdom. Today, we have the pleasure of having Barry Nicolau a business coach and author, joining us all the way from Sydney, Australia. Barry is passionate about transforming lives and helping individuals embrace positivity and change their thinking. In this interview, we will delve into his journey, his book, and the importance of living life authentically. Barry's journey began in 2015 when he had a life-altering experience while driving to meet a customer. His car inexplicably led him to a cemetery, where he confronted a sense of emptiness within. This moment of reflection sparked a realization that he wanted to live a life aligned with his true purpose. Inspired by these revelations, Barry embarked on a writing journey, culminating in the creation of his best-selling book. His book is a collection of his thoughts and passions, written as a brain dump of information that he felt compelled to share. Over the course of a year, Barry dedicated himself to writing for an hour each day, resulting in eleven powerful chapters that explore various aspects of personal growth and fulfillment. The manuscript presented a challenge, as Barry had no connections in the publishing industry. However, a fortuitous encounter with a publishing house via a Facebook message led to the publication of his book. Since then, Barry's book has become an online course, topping the charts on Amazon. It has also served as a blueprint for individuals seeking to understand their purpose, identify toxic elements in their lives, and embrace joy and motivation. Barry's work has touched the lives of many, and he is now working on his second book, furthering his mission to spread love, positivity, and inspiration. Living with Love and Embracing JoyBarry emphasizes the importance of embracing love and joy in our lives. He recognizes that fear can often drown out the voice of love, but by consciously choosing positivity and gratitude, we can create a more fulfilling reality. Barry believes that love and joy are our default states of being, and it is crucial to align our thoughts and actions with these emotions in order to manifest a life filled with happiness. He encourages individuals to be mindful of the conversations they engage in, both with themselves and others. By focusing on love and gratitude, we can shift our mindset and attract more positivity into our lives. Barry reminds us that we have the power to choose our reality and that every thought and action we take has the potential to shape our future. Overcoming Fear and Embracing GrowthFear plays a significant role in shaping our lives, but Barry challenges us to question whether we are feeding it too much power. He highlights that fear often stems from inherited thinking, where we adopt beliefs and limitations from past generations. By recognizing and questioning these patterns, we can break free from the cycle of fear and create a life based on love and growth. Barry believes that failures are opportunities for growth and learning. Instead of being discouraged by failures, he suggests viewing them as lessons that can lead to greater success if we approach them with an open mind. By reframing our perception of failure, we can embrace the lessons it offers and use them to become more resilient and empowered individuals. Living a Life of Purpose and AuthenticityBarry's journey serves as a reminder that living our lives authentically is essential for personal fulfillment. He encourages individuals to ask themselves important questions: What do I love? What makes me feel alive? What inspires me? By reflecting on these questions and listening to our inner desires, we can uncover our purpose and align our actions with our true selves. Barry also emphasizes the importance of surrounding ourselves with positive influences and nurturing relationships that bring us joy. By doing so, we create an environment that supports our growth and enables us to manifest our dreams. He encourages individuals to focus on the good in their lives, practice gratitude, and make decisions based on love rather than fear. ConclusionIn a world often filled with fear and negativity, it is crucial to embrace love, positivity, and gratitude. Barry's journey reminds us that we have the power to shape our reality by choosing our thoughts and actions consciously. By nurturing love, embracing joy, and overcoming fear, we can live lives of purpose and authenticity. Let us strive to create a world where love and positivity prevail, and where every individual has the opportunity to embrace their true potential. Made with VideoToBlog Transforming Healthcare: A Path Towards Better HealthThe Complexity of Healthcare AdministrationHealthcare is a topic that affects everyone, but it is not an easy subject to understand. The administration and policy surrounding healthcare in the United States can be particularly complex. Over the years, various policies and systems have been implemented, leading to a fragmented and contradictory healthcare system. This has resulted in high costs, limited access, and a lack of focus on preventive care. One individual who has dedicated his career to understanding and improving healthcare is Greg Vigdor. With a background in healthcare administration and policy development, Vigdor has firsthand experience navigating the complexities of the system. Now, in semi-retirement, he has turned to writing novels to communicate the problems within the healthcare system in a more engaging and accessible way. The Evolution of Healthcare in the United StatesTo truly understand the challenges facing healthcare in the United States, it is important to examine its historical development. Just over a century ago, healthcare was far from what it is today. Hospitals were primarily places for people to die rather than receive quality care. However, advancements in technology and medical understanding, such as the germ theory of disease and anesthesia, led to a shift in healthcare practices. After World War II, healthcare became a focus of national attention. The United States made significant investments in expanding the healthcare system, resulting in more hospitals, health insurance, and healthcare providers. However, the system grew without proper cost controls and coordination, leading to the current state of high healthcare costs and inefficiencies. The Need for a Paradigm ShiftOne of the fundamental problems with the current healthcare system is that it is oriented towards sickness rather than health. The focus is on treating individuals once they become ill, rather than prioritizing prevention and overall well-being. This has led to skyrocketing costs and a lower ranking in national health outcomes compared to other industrialized nations. To address these issues, a paradigm shift is needed. One approach is to adopt a set of national health goals that prioritize prevention, cost control, and patient-centered care. By setting clear goals and holding the system accountable, it is possible to create a more efficient and effective healthcare system. Additionally, there is a need for greater individual engagement in healthcare. People should be encouraged to take control of their own health and make choices that promote well-being. This includes adopting healthy behaviors, such as proper nutrition, exercise, and preventive care. A Path ForwardWhile transforming the healthcare system is a complex task, there are innovative solutions that can help break through the barriers. One proposal is to establish national health goals that are measurable and achievable. These goals would focus on prevention, cost control, and patient outcomes. By implementing these goals, it would be possible to shift the system towards a more patient-centric approach. In addition to policy changes, education and awareness are crucial for driving meaningful healthcare reform. Greg Vigdor's novels, for example, aim to educate and engage readers in understanding the complexities of the healthcare system. By explaining the problems in an entertaining and accessible way, these novels can empower individuals to advocate for change. Ultimately, transforming healthcare requires a collective effort from individuals, policymakers, and healthcare providers. By challenging the status quo and embracing innovative solutions, it is possible to create a healthcare system that truly prioritizes the health and well-being of all individuals. Made with VideoToBlog Medicare is a federal program that provides health coverage if you are 65+ or under 65 and have a disability, no matter your income and resources, you must qualify based on certain criteria and maybe subject to premiums and deductibles. On the other hand, Medicaid is a state and federal program that provides health coverage if you have a very low income and resources. If an individual qualifies for both coverages (AkA dual coverage) then both Medicare and Medicaid would be used together to pay for the health services needed and provide a full and comprehensive insurance package. Are there differences between Medicare and Medicaid in term of coverage? Is Medicare better than medicaid? Each coverage has its merits, however, Medicaid covers some services that Medicare typically doesn't i.e Dental, vision and hearing aids. Medicaid, can also cover the cost of nursing homes, assisted living facilities, and other long-term care alternatives as long as they're deemed medically necessary. Medicaid has a state component, since it is administered by each state, while Medicare is entirely federal and managed through Social Security administration. Dual individuals who are eligible for both coveraged have the best of both worlds and when they add a Medicare Advantage, AKA part C(to be discussed later on), they pretty much get full and comprehensive coverage at typically a very low cost or no cost depending on their type and level of Medicaid (FPL Federal Poverty Level). Managed Care in general Developed in the United States as a response to spiralling healthcare costs and dysfunctional fragmented services, Medicaid and Medicare Managed care was adopted to prevent various types of Fraud, Waste and Abuse by both Consumers and providers. Managed care had been constantly in a progressive mode and constantly is constantly changing and adapting. It seeks to cut the costs of health care while maintaining its quality, but many skeptics still question its merits as the evidence of it working as intended has yet to be proven. The Jury is still out. Due to its constantly changing nature, managed care is very complex and intricate but all forms of it have one thing in common, simply stated: An attempt to influence and modify the behavior and practice of patients and doctors as well as other health professionals towards cost effective care. Fact: Bosses only care about results whereas Leaders are responsible for the results and the people who achieve them. 1. Leaders listen and speak and never order around. A boss will always give orders, they just want followers to obey. Leaders, listen and ask for opinions. Leaders take feedback of staff members and employees which ultimately creates a positive environment where they feel confident about the tasks at hand and to follow their leader. 2. Leaders lead but never rule. Leaders gain and command respect, top leaders are always on the front of the action. Leaders help their teams move forward. 3. Leaders motivate. Leaders motivate staff and never intimidate them. Leaders coach, mentor and teach, they are always available to land a hand and support physically and morally. 4. Leaders take initiative and never take a passive stand. A leader always takes action, never awaits for things to happen on their own, a leader will take action in any situation, leaders consider themselves part of the team and act on it. 5. Leaders teach but are always open to learn. Leaders are always eager to learn and never consider themselves above new knowledge. Leaders are not afraid of teaching others to become leaders and/or to take over leadership, they inf act empower their proteges and give them an opportunity to learn, lead and flourish. 6. Leaders reprimand never yell or talk down to their followers. Leaders give feedback and positive criticism and take advantage of the situation to make a learning one. True leaders never yell at others. Discussions are never public and never condescending. 7. Leaders do not promote favoritism. In the eyes of leaders all staff members and/or employees have equal value, there is no favoritism practice. What is an EGWP or Egg Whip?
Click on the RDS vs EGWP infographic for full size image.Because of recent healthcare reform initiatives, an EGWP is the most cost-effective way for organizations to provide retiree prescription drug coverage. An EGWP, commonly referred to in retiree benefit plan parlance as an “egg whip”, is a group Medicare Part D prescription drug plan option that is offered to retirees who have been promised prescription drug coverage as part of their Other Post-Employment Benefits (OPEB). Benefit solutions partners contract with the Centers for Medicaid and Medicare Services (CMS) to serve as a Medicare Part D Plan Sponsor and manage compliance with CMS regulations with regards to Part D prescription drug plans for retirees. Medicare Part D subsidies and discounts are used to reduce the fully insured premium. With an EGWP there is no subsidy filing required for the group sponsor. Key EGWP Information Normally EGWPs are administered through a pharmacy benefit manager (PBM) or insurer (Health Plan/Carrier)that contracts directly with the Centers for Medicare & Medicaid Services (CMS). Plan options are available that close the gap in retiree Medicare coverage, known as the doughnut hole. Under the EGWP there are three substantial subsidies and discounts that lower the cost of prescription drugs for plan sponsors and their members. 1. CMS Direct Subsidy – Per member subsidy of approximately $500 annually, based on risk scores calculated by Medicare. This subsidy alone is often equal to or more than the amount plan sponsors receive from the RDS Subsidy. 2. The Coverage Gap Discount Program – Provides a 50% Discount on brand-name drugs when the member is in the Part D coverage gap. 3. Catastrophic Insurance – Medicare provides 80% reinsurance for the highest utilizers. The Medicare Part D law was passed in 2003 and took effect in 2006. The federal government created two methods that gave employers impressive subsidies and tax incentives to keep retired employees on their prescription drug plans. Under the Retiree Drug Subsidy (RDS), the government was paying up to 28% of the covered Medicare-eligible retirees maintenance drug program (MDP) expenses directly to the participating enterprises. The RDS subsidy was tax free to the employer. Changes in RDS That Make EGWPs very attractive? The original Retiree Drug Subsidy (RDS) has been adversely affected by the 2013 Patient Protection and Affordable Care Act (PPACA) for self-funded employers. Effective January of 2013, the PPACA wipes out the full value of the tax deduction of those retiree drug expenses. This is now causing self-funded retiree drug benefit plan providing companies to see a significant cost increase. This is where the EGWP solution becomes a much more desirable option as it decreases administrative costs while at the same time increases the per participant contribution substantially. Accounting Benefits of EGWP Programs for Governmental Entities? Governmental entities receive an additional accounting benefit under an EGWP program. The savings from the EGWP can be reflected in the current year liability calculation. Under the RDS subsidy program, future projected RDS reimbursements cannot be included. The savings involved can positively impact accounting for GASB 43/45. How an EGWP +wrap Maximizes Retiree Prescription Drug Benefit Savings? By combining an EGWP with a non-Part D commercial wrap plan, EGWP benefit solutions partners can help plan sponsors take full advantage of the Coverage Gap Discount Program. The wrap plan is transparent to plan participants as they receive a single prescription drug card for all their Rx purchases. Salespeople use both their mouth and their brain to generate income .
It is vital the two mechanisms are in sync. Many salespeople lose a deal saying the wrong thing because of a lack of thinking or the opposite overthinking . Probing and assessing a client’s need is a must. That being said, this doesn’t mean we have to be overly cautious and shy away from asking certain questions even if they are frowned upon by many and also we have to ensure that we cover the key questions to determine the course of the sale. The following are sample questions salespeople should ask 1. “How can I help you? ( with their need) 2. “Can you tell me about your top priorities?” 3. “What’s the driver today and motivation that prompting you to discuss this with me today?” 4. “Is there anyone else who needs to be involved or will have part in the decision making process?” 5. “Is it ok to share a little about myself and company? 6. “What’s your timeline for getting this done?” 7. “Have you had any good or bad experience before? 8. “Would you have any problem saying no to me?” 9. Is there anything else that I need to know before I proceed that may prevent me from earning your business today? These are all great questions that you can rephrase in your style to get the most feedback and build the most report as well as understand your prospect and gauge whether there is a deal or not. Selling is part of life, it is a process that occurs around us both in our personal and professional environments.
The selling process is simple in nature but can appear to be complex. There is a salesperson in each and everyone of us, while we might not reflect on it, we have been pitching and selling for a long time and it dates back to our childhood. The truth, kids are the best at it, they always close. Selling is both a science and an art. Science: There is a specific process that is thorough and methodical, there are multiple steps that take place and when carefully executed the results just happen. Art: Not everyone can sell and pitch a product and service, there is a certain personality, finesse and touch that is required to make it happen. Some people can simply evolve to this level others just don't at least that is true in professional sales, in personal lives we continue to excel. Selling is a profession, not a talent or a gift. Selling requires certain innate attributes, such as the ability to emphasize and drive to success. Professional sales techniques must be used effectively in the earlier phases of the sale, in order to set up the close. What one is selling has a real value for the customer. Even though someone understands the sales process, they can always gain a lot by studying and working with other successful sales professionals to deepen and advance their understanding. There is a constant structure to selling and a professional salesperson must dedicate himself or herself to mastering it. Their self confidence can be an asset or drawback as it can either attract customers in and makes them want to buy or create doubt and prevent deals. Now, let's take a close look at the sales process and define the various steps regardless of product of services. Today, we will address step 1: Finding the customers or clients: AKA, marketing, prospecting and canvasing This step is vital: no customers, no sales period. Marketing is complex in its own, but in simple words, it is the understanding of the market, defining the geographical target areas, demographic trends, behaviors and how to make in pact through branding and various media tactics and strategies. Prospecting and canvasing: The process of which a marketer, salesperson or producer develops the customer base through grass root efforts. A sales professional must set attainable goals,written, specific, thoroughly planned and most importantly time bound. They must be prepared as my best friend says" Prior Planning Prevents Poor Performance" territory and time management are the core of it all. Scheduling outreach properly and maximizing time is a priority, a knowledgeable seasoned sales professional will take the time to strategically pre-schedule various visits around a particular zip code or region in a cluster in order to minimize time travel time and maximize pitch opportunities. Always going to the source, a key technique is to find a way to pitch to decision makers and not intermediary 3 rd parties. I sometimes find it interesting e.g. someone trying to pitch a claims program yet they reach out to the head of sales. They might thing that by doing so, the latter will relay the message to the proper party but in fact, the latter may not see a priority to the pitch and may delay or even prevent the connection from happening. A better way would be to immediately seek audience with the head of operations. An insurance producer must always ask for all decision makers to attend the pitch, caregivers, family members etc... Time is of the essence in sales, all organizations set daily, weekly and monthly goals and planning properly both time and territory will ensure that those targets and goals are met. What are the main types and main reasons that drive health plan organizations’membership dis-enrollment levels?
Understanding trends can help plan executives assess and remedy the issue and put a solid plan together to address and turn the numbers around to acceptable levels. There are many reasons that affect membership pre and post enrollment: A. Pre-enrollment Causes: 1. The front line staff. 2. Possible lack of adequate education on plan benefits and services 3. Misrepresentation by plan representatives Drive by presentation, quick and superficial presentations 4. Not using marketing tools properly Remedies: 1. Focus on home presentations, Self gens, provider referrals and company generated leads 2. Staff development program, better and thorough training Educational orientation seminars 3. Tighter program policies including a serious and swift disciplinary process. 4. Use of CMS approved presentation portfolios to assist and guide the presentation at the time of enrollment including questions to help remove objections. B. Post Enrollment causes. I. Delivery and access to services: a. Operational issues, cards not sent on time, too many points of contacts etc... b. Unable to receive expected services when in need of service. c. Unable to resolve provider access because of complicated I.V.R systems prompts Dissatisfaction with Customer service experience (attitude, long wait on hold, run around etc... Remedies. 1.Ensure that members receive their info on time. 2. Ensure accuracy of demographics from the start and throughout the membership. 3. Simplify I.V.R prompts and make proper adjustments to language needs. 4. Better customer service training, using calibration calls, Ad-hoc training etc… 5. Member outreach and re-education after initial enrollment both on the phone and in person throughout seminars and events including member ambassadors and testimonials. II. Providers: main reasons: 1. Provider contract rates leading providers to steer membership because of better reimbursement from a competitive plan. 2. Network deficiencies: lack of key providers in service area. 3. Docs having claim payment issues. 4. Provider access to authorization approvals which could be due to how easy is the access to the plan's authorization system or simply to the lack of the response time or the plan'staff's attitude. Remedies: More education outreach to providers on plans and why their patients are better off with the plan's products. Ensure that claims are paid on time. Offer more lucrative contracts (possible risk) Contract more key providers in different geographic areas Simplify the authorization and referral process Adopt a customer friendly approach with docs Death: Simply involuntary and part of life especially for MA and MLTC plans. III. Competition. a. Fierce competitors, poaching members, guerilla marketing tactics. b. Better retention efforts using outside companies to maintain membership. c. Massive advertising and branding campaign, including Billboards, print, TV and radio. d. Larger field teams and Mobile fleets. e. Larger community relation and events teams. f. Larger pockets with dedicated budgets. Remedies: 1. Use similar approach providing it is done compliantly. 2. Foster exclusive deals in exclusive geographic markets. 3. Better or competitive staff compensation and retention to attract and retain talent. |
AuthorA seasoned healthcare sales executive and a leader with 26 years of Health Insurance and Managed Care experience, a strategist, innovator and motivator with a vast and deep understanding of Managed Care Organizations and the health insurance industry and its critical nuances and complex design.. ArchivesCategories |